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CONTACT
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We have some
common questions!

  • Q: Are you factory / Manufacturer？

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    A: Yes, we are manufacturer.

  • Q: Where is your factory located？

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    A: Fushan Road, Biomedical Industrial Park, Dawu Town, Tengzhou city, Shandong province, 277514 China. We also have branch in Jinan city, the address is : 3F, Building 2, Shuntai Plaza, No.2000 Shunhua Road, Jinan Area, China(Shandong)Pilot Free Trade Zone.

  • Q: Which year was your factory founded？

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    A: We founded in 2004.

  • Q: What qualifications or certificates does your factory have？

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    A: our company has successively obtained a number of honors, including "food production license", "HFC" halal certificate, "KOF-K" Jewish certification, ISO9001 quality system certification, ISO22000 food safety management certification, and ISO14000 environmental management system certification

  • Q: What is the regular package of your product.

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    A: for small quantity we can packing like 20g per bottle or 1 kg per bottle. We also have 5 kg and 10 per bottle, for bulk quantity, packing is 25 kg plastic drum or 50 kg drum. We also have big drum, like 170 kg to 220 kg per drum, you can choose according to your demand.

  • Q.: How could I get a sample?

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    A: We can ship the sample via international courier like DHL or Fedex door to door;10g-30g small quantity sample could be free, some special product should be paid base on the quantity.

  • Q: How long is the sample expected to be delivered？

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    A: For regular products, We can send the sample out 2-3 days after we confirm the grade and quantity.

  • Q: How can you ensure your quality？

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    A: We have independent lab to test the quality, only qualified products can be put in the warehouse, we will test it again before it sent out, only qualified products can be sent out. All batches of our products can be traced, we will keep the sample 2 year at least, if there is problem with our quality, you can reject it for free. SGS Pre-shipment is available

  • Q: What's your MOQ?

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    A: We can supply from 10 g to 10 tons, no fixed MOQ.

  • Q: What's your payment terms

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    A: We commonly accept TT and LC, you also can pay us via West Union.

  • Q: Whether you could make our brand on your products

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    A: Yes. We can print your Logo on the packages if you can meet our MOQ of Special packing.

  • Q: Product storage precautions

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    A: Most of our product need dark, ventilated, low temperature storage, some products, need to be 2-8 ℃ refrigerated.